Terms & conditions

Chaucer Barn web site: Terms and conditions of use

Chaucerbarn.com is a web site managed by Chaucer Barn Limited (henceforth referred to as “We”). By entering our site you, the users (“You”) are accepting our Terms and Conditions.

Using this website

Chaucerbarn.com is maintained for your personal use and viewing. The access and use of chaucerbarn.com featuring these Terms and Conditions constitutes your acceptance of these Terms and Conditions which take effect from the date on which you first use chaucerbarn.com.

We may at any time revise these Terms and Conditions without notice. It is up to you to regularly review the Terms and Conditions in case there are any changes. Continued use of chaucerbarn.com after a change has been made is your acceptance of the change.

Any material found on chaucerbarn.com, including text or images, may not be printed, copied, reproduced, republished, downloaded, posted, displayed, modified, re-used, broadcast or transmitted in any way, except for your own personal non-commercial use. Permission for any other use must be obtained from the owner, [email protected]

We allow you onto chaucerbarn.com in return for your agreeing not to adapt, alter or create any derivative work from any of the material contained in this site.

You agree to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes by way of non-exhaustive example and without limitation, conduct which is unlawful, which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive content, or the disruption of normal flow of dialogue within this site.

Privacy

Please read our privacy statement to find out how we protect your personal information that you provide via our website.

Cookies

By using this website you are consenting to certain types of cookie being placed on your device. Please see our cookies policy for more information.

Intellectual property and copyright

It is unlawful to duplicate or distribute any element of this website, without expressed written permission except as detailed below. Unless otherwise stated, the design and layout of this website, and all the content and material published including text, graphics, logos, sounds, images and attached documents are copyright of Chaucer Barn Limited.

You may use the content contained in this website for reproduction in connection with presentations, reports, printed material, and other similar uses which are publicly distributed or displayed free of charge, including advertisements, posters, catalogues, brochures, and leaflets.
You may publicly display or demonstrate the website in unaltered form on a computer or mobile device.
You may not resell, sub-license or distribute any of the content in any form. Neither may you include the content in any materials that are offered for sale, except in the case of advertisements with publications for which a cover price is payable.
You may not modify, distort, mutilate or alter the content. Nor may you use it in any manner which could be interpreted as suggesting the endorsement or association of any product or service in connection with pornographic, illegal or immoral materials or purposes.
You may not copy or adapt the code used to create this website. Nor may you attempt to decipher, de-compile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the website without prior agreement, please contact [email protected] for further details.
Please credit any content used from this site describing the associated copyright holder. Should you require further copyright information on a particular aspect of this website please contact [email protected] for further details.
You may not use the Council logo or branding from this website without prior agreement, please contact [email protected] for further details.
For data copyrighted by Ordnance Survey: You are granted a non-exclusive, royalty free, revocable licence solely to view the Licensed Data for non-commercial purposes for the period during which we make it available. You are not permitted to copy, sub-license, distribute, sell or otherwise make available the Licensed Data to third parties in any form. Third party rights to enforce the terms of this licence shall be reserved to Ordnance Survey.

Linking to our site
We encourage you to create links to our home page and other information on our website. You do not have to ask permission to ‘deep-link’ directly to the pages we host, but please be aware that changes we make to our content may cause ‘deep-links’ to break.

Association
You should not seek to associate Chaucer Barn with your site or any non-Chaucer Barn Limited content. Nor should you suggest any endorsement or approval by Chaucer Barn Limited of you, your website or any non-Chaucer Barn Limited content.

We do not permit our pages to be loaded into frames on your site.

We do not permit a website to link to chaucerbarn.com if it contains material which is libellous, defamatory, pornographic, obscene, or is in any way a breach of the law or infringes any third party intellectual property rights.

Removal of material
Should Chaucer Barn contact you to remove our materials and/or links from your site, you must do so immediately.

Disclaimer
Chaucerbarn.com and material relating to Chaucer Barn Limited information and services (or to third party information, products and services), is provided ‘as seen’, without any representations or endorsements being made and without any warranty of any kind whether express or implied being made, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement of any statutory or proprietary rights, compatibility, security and accuracy.

We do not warrant that the functions contained in or the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses, or make any representation as to the full functionality, accuracy, reliability of the materials contained therein.

In no event will we be liable for any loss or damage whatsoever including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of chaucerbarn.com.

External links
Links contained on chaucerbarn.com may lead to other websites not under our control, and we are not responsible for the content of any linked site or any link contained in a linked site. Links provided on chaucerbarn.com are provided to you only as a convenience and the inclusion of any link does not imply reliability and endorsement by us of, and we accept no liability in respect of, the content.

You do not need to ask permission to link to pages or information on our website.

Supply of information
You can submit data via this website in 2 ways:

1) providing contact data on our contact form,
2) sending an email to [email protected]

Whichever of these methods you use to submit your data any personal information transmitted in these forms will still be subject to the security and privacy statements elsewhere in this policy. You are discouraged from supplying personal information by email as the transfer is potentially insecure.

If you send an email or complete a form on the website asking for information or a service, or sending a comment that requires a response, it will be passed to the appropriate department who will respond to you. We do not pass on your details to any third party unless it is necessary to do so in order to respond to your request or query, for example where Chaucer Barn has a third party service provider and your request relates to that service, or where you give us permission or where Chaucer Barn is legally obliged to do so or it is for the prevention or detection of crime or fraud.

The chaucerbarn.com web server may automatically recognise the domain name and e-mail address (where possible) of users of our websites. We may collect the domain name and e-mail address of visitors to chaucerbarn.com, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages users access or visit, and all information volunteered by the user.

Information collected by us is used for internal review, to improve the content of chaucerbarn.com, and is not shared with other organisations for commercial purposes.

Security
We understand concerns about security and use all reasonable efforts to establish secure connections between our systems. We feel these measures provide significant security for the information on our site – however, no system is unconditionally secure.

Virus protection
We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material from chaucerbarn.com.

General
These Terms and Conditions are governed and construed in accordance with English Law. If any provision of the foregoing is held to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Privacy Statement
Chaucer Barn Limited is the sole owner of the information collected on our website and has appointed a Data Protection Officer who acts as Data Controller for this information.

You can contact the data controller by writing to:

The Data Protection Officer
Chaucer Barn
Holt Road
Gresham
Norfolk
NR11 8AD
United Kingdom

Alternatively you can telephone 01263 577733 during office hours. Any subject access request under the Data Protection Act 1998 should also be sent to the Data Controller.

We will only process your personal information in accordance with the requirements of the Data Protection Act 1998. We do not sell, share or rent this information to any other person, persons or organisation unless permitted to do so by law.

Our full Privacy Policy document explains the way that employees, and anyone else working with us should handle personal information.

Your personal information
How and why you interact with us and what service(s) you are requesting will determine the amount and type of information we collect from you. This could mean providing just your name and postcode, or more sensitive personal information.

We will not ask for anything that is not necessary for us to provide the service(s) to you.
When we ask you for personal information, we will:

ensure you know why we need it
protect it and make sure nobody has access to it who shouldn’t
ensure you know if you have a choice about giving us information
make sure we don’t keep it longer than necessary
tell you if we may need to externally share your information, and the reason for this
We ask that you:

give us accurate information
tell us as soon as possible of any changes
tell us as soon as possible if you notice mistakes in the information we hold about you
Our use of your information

We only use the information you provide to us for the intended purpose. However, if we wish to use it for a different purpose, we will ask you first.

In some instances, disclosing your data may be required or permitted under the Data Protection Act without your specific consent, e.g. if we have a legal obligation to do so, such as law enforcement, regulation and licensing, criminal prosecutions and court proceedings.

Sharing your information
We will share information internally to allow general statistics on how we are performing to be compiled. If we have to share your information externally, with a third party such as a contractor, in order to provide you with the service(s) you request, we require any third party to abide by the Data Protection Act 1998 and our procedures and instructions, when they process your information on our behalf.

We will keep your information secure whilst it is being used and only those staff who are entitled to see it will have access to it.

Information retention
Your information will be retained in accordance with our retention schedule requirements and when we no longer have a need to keep it, we will delete it securely.

You are entitled to request copies of any information that we hold about you and you can do this by making a Subject Access Request in writing.

Information that you provide via our website may be used for statistical analysis but it will not be used in a way that enables you to be identified. For example, we may keep emails and eForms for a period of time, so we’re able to monitor volume of enquiries.

Visiting our website

We aim to safeguard your privacy when you use our website and this statement explains what you can expect in relation to how we collect and use your information.

When you visit our website, we collect standard internet log information which enables us to determine which pages are being viewed and helps us to improve our services. See information about ‘Cookies’.

Links to other websites
Our privacy statement does not cover external websites. We encourage you to read the privacy statements on any other websites you visit.